Professional Managed IT Support Services
Our core Managed IT Services solution provides a proactive and transparent services based on industry recognised ITIL fundamentals.
Our support management systems allow for comprehensive reporting on SLAs, inflight requests and workflow automation / request templating for recurring items.
Our core offering includes full-site monitoring, patch management, endpoint security, email content protection and backup for Microsoft 365 mailbox, Outlook, Teams and SharePoint.
Cutting edge technology
We use best in class monitoring and management tools to deliver a proactive approach to IT support, eliminating issues before they become problems.
Proactive solutions
We want our clients to be able to focus on where they want to go, not the roadblocks in the way.
Our approach
With a customer service focused, business centric approach we have built a robust operations framework to support our clients with cutting edge technology and proactive response to alerts and cybersecurity threats. This is word salad, but to put it simply, our focus is on bringing you a positive experience with technology.
Our approach is heavily focused on the customer experience rather than the technology we are using. Technology is just the tool which we use to delivery happiness.